Data protection
Data protection information in accordance with Art. 13 GDPR
Data protection information in accordance with Art. 13 GDPR
The protection of your personal data is very important to us. With this data protection notice, we would like to provide you with all relevant information so that you can feel well informed and secure when visiting our website flexitrans.at. When processing your personal data, we adhere strictly to the applicable legal requirements and would like to inform you here about the most important aspects of data processing on our website. This data protection information relates exclusively to flexitrans.at and the associated subpages and does not apply to websites that are operated and managed by third parties. This privacy policy explains what data is collected on our website, how this data is processed and used, and who you can contact if you have any questions or concerns. In our Consent Tool you will also find further information on the respective cookies and their purposes. To access the information in the itweb Consent Tool, simply click on the cookie symbol at the bottom left, select the “Settings” button and click on the question mark (“?”) on the right-hand side of the window for the respective cookie category.
Name and address of the person responsible
The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is
Goran Dzajic - Flexitrans e.U.
Pohlgasse 3/37
A-1120 Vienna
Email: office@flexitrans.at
Tel: (+43) 676 773 5229
General information on data processing
Legal basis for the processing of personal data
In accordance with Art. 13 GDPR, we inform you about the legal basis of our data processing. If the legal basis is not explicitly stated in this data protection notice, the following provisions apply:
The legal basis for obtaining consent is Art. 6 para. 1 lit. a in conjunction with Art. 7 GDPR. For the processing of data necessary for the fulfillment of our services, for the implementation of contractual measures and for answering inquiries, Art. 6 para. 1 lit. b GDPR is decisive. Art. 6 para. 1 lit. c GDPR serves as the legal basis for the fulfillment of our legal obligations. If the processing of your data is necessary to safeguard the legitimate interests of our company or a third party and these interests are not overridden by your fundamental rights and freedoms, the processing is based on Art. 6 para. 1 lit. f GDPR. In cases where the processing of personal data is necessary to protect the vital interests of the data subject or another natural person, Art. 6 para. 1 lit. d GDPR serves as the legal basis.
Data erasure and storage duration
We follow the principles of data minimization in accordance with Art. 5 para. 1 lit. c GDPR and storage limitation in accordance with Art. 5 para. 1 lit. e GDPR. Your personal data will only be stored by us for as long as is necessary to fulfill the purposes stated in this declaration or as required by the statutory retention periods. As soon as the respective purpose no longer applies or the statutory retention periods have expired, the corresponding data will be deleted without undue delay.
Note on the transfer of data to third countries
Among other things, tools from companies based in third countries, including the USA, are integrated on our website. If these tools are active, your personal data may be transmitted to the servers of the companies concerned. In third countries, the level of data protection often does not meet the standards of EU data protection law, which means that there is a risk that your data will be passed on to local authorities. We have no influence on these processing procedures.
External links
This website may contain links to third-party websites or other websites that are outside our control. If you follow such a link, please note that these websites have their own privacy policies. We accept no responsibility or liability for the content and privacy practices of these external websites. You should therefore check whether you agree with their data protection regulations before using these websites.
External links are displayed when your cursor is moved over such a link. Your personal data will only be transferred to the target page of the link when you actually click on it. In this case, the operator of the linked website receives in particular your IP address, the time of the click, the page from which you clicked on the link and further information, which can be found in the data protection information of the respective provider.
Please also note that some links may lead to a transfer of your data outside the European Economic Area. This could give foreign authorities access to your data and you may not have any legal recourse against this access. If you do not want your personal data to be transferred to the destination of the link or possibly viewed by foreign authorities, please avoid clicking on links.
Rights of the data subject
As a data subject within the meaning of the GDPR, you have various rights that you can assert. The data subject rights arising from the GDPR include the right of access (Article 15), the right to rectification (Article 16), the right to erasure (Article 17), the right to restriction of processing (Article 18), the right to object (Article 21), the right to lodge a complaint with a supervisory authority and the right to data portability (Article 20).
Right of withdrawal:
Your express consent is required for certain data processing. You have the right to withdraw your consent at any time. However, the revocation does not affect the legality of the data processing that has taken place up to the time of revocation.
Right to object:
If the processing of your personal data is based on Art. 6(1)(e) or (f) GDPR, you as the data subject have the right to object to this processing at any time on grounds relating to your particular situation. This right to object also applies to profiling based on these provisions within the meaning of Art. 4(4) GDPR. If we cannot prove a legitimate interest that outweighs your interests, rights and freedoms, or if the processing does not serve the assertion, exercise or defense of legal claims, we will stop processing your data after your objection.
If personal data is processed for the purpose of direct marketing, you also have the right to object at any time. This also applies to profiling insofar as it is associated with direct advertising. In this case, we will no longer process your personal data following an objection.
Right to lodge a complaint with a supervisory authority:
If you consider that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy. You may assert this right in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
Right to data portability:
If your data is processed automatically on the basis of consent or for the performance of a contract, you have the right to receive this data in a structured, commonly used and machine-readable format. In addition, you have the right to request the transfer and provision of this data to another controller, insofar as this is technically feasible.
Right of access, rectification and erasure:
You have the right to obtain information about your processed personal data, in particular regarding the purpose of data processing, the categories of data processed, the recipients of this data and the duration of storage. If you have any questions about this or other topics relating to personal data, you can contact us at any time using the contact details provided in the legal notice.
Right to restriction of processing:
You have the right to request the restriction of the processing of your personal data at any time.
The following requirements must be met:
- Dispute the accuracy of the data: If you dispute the accuracy of your personal data, you can request that processing be restricted for the duration of the review.
- Unlawful processing: In the event of unlawful processing of your data, you have the right to request the restriction of the use of your data instead of erasure.
- Purpose limitation of the data: If we no longer need your personal data for the actual processing purposes, but you need it to assert, exercise or defend legal claims, you can request the restriction of processing instead of deletion.
- Objection pursuant to Art. 21 para. 1 GDPR: If you object to the processing of your data, a balance will be struck between your interests and our interests. Until this balancing has been completed, you have the right to request the restriction of processing.
Restriction of processing means that your personal data, apart from being stored, may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
Provision of the website (itweb gmbh)
When you visit our website, information is automatically collected and stored in so-called server log files. This information is automatically transmitted by your browser to our server or the server of our hosting provider.
These are:
- IP address of the website visitor’s end device
- Device used
- Host name of the accessing computer
- Operating system of the visitor
- Browser type and version
- Name of the retrieved file
- Time of the server request
- Amount of data
- Information on whether the data retrieval was successful
Instead of operating this website on our own server, it is hosted on the server of our external service provider. The legal basis for the processing of this data is Art. 6 para. 1 lit. f GDPR, whereby our legitimate interest lies in the technically error-free presentation and optimization of this website.
In addition to the data already mentioned, contact requests, contact data, names, website access data, meta and communication data, contract data and other data generated via the website may also be processed. A further legal basis for data processing is the fulfillment of pre-contractual or contractual obligations towards the data subject pursuant to Art. 6 para. 1 lit. b GDPR.
Our website is hosted by itweb GmbH, Obachgasse 10, 1220 Vienna.
Use of cookies
Our website uses so-called “cookies”. These are small packets of information that are stored by a server on your end device in order to uniquely identify it. Cookies can either be stored temporarily during a session (session cookies), which are automatically deleted after your visit to the website, or they remain permanently stored on your device (permanent cookies) until you remove them manually or your browser automatically deletes them.
Third-party providers may also store cookies on your device when you visit our website (third-party cookies). These cookies enable us and you to use certain third-party services that are integrated on our website. Examples of this are cookies used for payment processing or the display of maps.
Cookies fulfill various purposes. They can improve the functionality of a website, provide shopping cart functions, increase security and user-friendliness and enable analyses of visitor flows and behavior. Depending on their respective purpose, cookies are assessed differently under data protection law. If cookies are required to ensure the operation of the website or to provide certain functions (such as the shopping cart function) or to optimize the website (e.g. by analyzing visitor behavior), their use is based on Art. 6 para. 1 lit. f GDPR. Our legitimate interest as a website operator is to provide a technically flawless and optimized website. In all other cases, cookies are only stored with your express consent (Art. 6 para. 1 lit. a GDPR).
If cookies are used by third-party providers or for analysis purposes, we will inform you about this separately in this privacy policy. Your consent will be obtained in these cases and can be revoked at any time.
You can configure your browser so that cookies are only stored with your consent or are generally rejected. Please note, however, that deactivating cookies may limit the functionality of our website.
You have the option of controlling and, if necessary, preventing the use of “cookies” by configuring your browser as follows:
- Internet Explorer, see here(https://support.microsoft.com/de-de/windows/l%C3% B6schen-und-verwalten-von-cookies-168dab11-0753-043d-7c16-ede5947fc64d ) Extras – Internet Options – “Advanced” tab – under “Security” check the box “To websites visited with Internet Explorer” “Do Not Track”-“Send requests” – confirm
- Firefox, see here(https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectslug=cookies-loeschen-daten-von-websites-entfernen&redirectlocale=de ) Menu – Settings – Privacy – under “History” set to “Create according to user-defined settings” – under “Cookies” make the desired settings – confirm
- Google Chrome, see here(https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de ) Menu – Settings – Advanced settings – click on “Content settings” in the “Privacy” section – check the desired box under “Cookies” – confirm.
- Safari, see here(https://support.apple.com/de-de/guide/safari/sfri11471/mac ) Safari – Settings – Privacy – make the desired settings under “Cookies and website data” – confirm.
For common third-party providers such as Google, Facebook and many more, the “Digital Advertising Alliance EU (EDAA)” offers the option of a collective opt-out for all DAA companies.
You can find more information about online advertising and opt-out in connection with interest-based advertising via the respective links for the following organizations.
- Network Advertising Initiative (NAI) – https://optout.networkadvertising.org/?c=1
- Digital Advertising Alliance (DAA) – https://optout.aboutads.info/?c=2&lang=EN
- Digital Advertising Alliance Canada (DAAC) – https://youradchoices.ca/en/tools
- Digital Advertising Alliance EU (EDAA) – https://www.youronlinechoices.com/
- DAA AppChoices page – https://youradchoices.com/appchoices
Use of external services
We use external services on our website that are provided by third-party providers. These services may be used for various reasons, for example to embed maps or to improve the security of the website. When using these external services, personal data is passed on to the respective providers. Unless we can demonstrate a legitimate interest in the use of these services, we will obtain your consent, which can be revoked at any time, as a visitor to our website in accordance with Art. 6 para. 1 lit. a GDPR before using them.
Cookie Consent
In order to comply with data protection regulations, we use a consent management tool on our website. This tool is used to obtain and then store the necessary consent for the setting of cookies and the use of external services.
The processing of this information is necessary in order to comply with a legal obligation to which the website operator is subject. Therefore, the data is processed on the basis of Art. 6 para. 1 lit. c GDPR.
itweb Consent Tool
We use the itweb Consent Manager on our website.
As this tool is hosted locally on the web server, no data is transferred to third parties.
The provider of the service is itweb GmbH, Obachgasse 10, 1220 Vienna, Austria.
The service stores the following data in the browser’s local or session storage:
Name | Storage duration | Type | Purpose |
|---|---|---|---|
ccm_consent |
Permanent |
1st-Party Local Storage |
Saves the consent status of the visitor. |
Content management system
A content management system (CMS) enables us to create, edit, organize and present digital content. By using a CMS, we can make our website more appealing and user-friendly.
This processing is based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the error-free technical presentation and continuous optimization of our website.
Elementor
We use the Elementor tool on our website.
As this plugin is hosted locally on the web server, no data is transferred to third parties.
The provider of the service is Elementor Ltd, Tuval st. 40, Ramat Gan, 5126112, Israel.
The service stores the following data in the browser’s memory:
Name | Storage duration | Type | Purpose |
|---|---|---|---|
elementor |
Permanent |
1st-Party Local Storage |
Is used to save actions performed on the website. |
Interface software
In order to make business processes more cost-effective, faster and error-free, we use software on our website that connects various applications with each other via interfaces. This automation makes it possible to integrate our business processes efficiently via our own website or social networks and to transfer personal data securely from one application to another.
However, this data will only be processed with your express consent, which you can give via our consent banner on the website. The legal basis for this processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR. Without your consent, the described data processing will not take place. If you withdraw your consent (e.g. via the consent banner or other options provided on this website), we will immediately cease the corresponding data processing. The processing carried out until the revocation remains lawful.
Google APIs
We use Google APIs on our website.
The use of the service may result in data being transferred to a third country (USA). The provider is certified in accordance with the EU-U.S. Data Privacy Framework and therefore offers an appropriate level of data protection.
Further information can be found in the provider’s privacy policy at the following URL: https://policies.google.com/privacy.
The provider of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Map service
We use a map service on this website to provide geographical information. In order for the map to be displayed on our website, it must be loaded from the provider’s server, whereby your IP address is transmitted to the provider’s server. Depending on the provider, cookies and other technologies, such as fonts, may also be loaded. Detailed information on this can be found in the privacy policy of the respective provider.
This data processing only takes place with your express consent, which you can give via our consent banner on the website. The legal basis for this processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR. Without your consent, the described data processing will not take place. If you withdraw your consent (e.g. via the consent banner or other options provided on this website), the corresponding data processing will cease immediately. The processing carried out up to the time of revocation remains lawful.
Google Maps
We use maps from Google Maps on our website.
The use of the card may result in data being transferred to a third country. The provider is certified in accordance with the EU-U.S. Data Privacy Framework and therefore offers an appropriate level of data protection.
The provider of the service is Google Ireland Ltd, Gordon House, Barrow Street Dublin 4, Ireland.
Further information can be found in the provider’s data protection information at the following URL: https://policies.google.com/privacy
Web fonts
This website uses so-called web fonts, which are used for the uniform display of fonts and are provided by an external provider. In principle, our fonts are hosted locally on the web server, but when using other services, their own web fonts can also be loaded. This applies in particular to Google and YouTube services. When you use these services, these web fonts are loaded by your browser, which informs the provider of the web font that our website has been accessed from your IP address. This happens because your browser establishes a direct connection to the provider’s server.
This data is processed exclusively with your express consent, which you can give via our consent banner on the website. The legal basis for this processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR. Without your consent, the described data processing will not take place. If you revoke your consent (e.g. via the consent banner or other options offered on this website), the corresponding data processing will be discontinued. The legality of the processing carried out up to the time of revocation remains unaffected.
Google Fonts
We use the font Google Fonts on our website.
The use of the service may result in data being transferred to a third country (USA). The provider is certified in accordance with the EU-U.S. Data Privacy Framework and therefore offers an appropriate level of data protection.
The provider of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Further information can be found in the provider’s data protection information at the following URL: https://policies.google.com/privacy
Contact form
On our website, you have the option of contacting us via a contact form. To contact us via this form, we need your contact details in particular.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, as it is necessary for the purpose of fulfilling the contract or implementing pre-contractual measures. In addition, the processing may be based on a legitimate interest, for example to maintain business relationships or to respond to your request for other reasons. In this case, the legal basis for data processing is Art. 6 para. 1 lit. f GDPR.
Your data will be deleted as soon as your request has been fully processed and no statutory retention obligations prevent deletion.
To secure our website, we also use tools such as Google Recaptcha, which protect us from unauthorized access, spam or other attacks. These measures serve to increase the security of our website. This data is processed on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in ensuring the integrity and security of our website.
Google Recaptcha
We use Google Recaptcha on our website.
By using the service, data may be transferred to a third country (USA).
The provider of the service is Google Ireland Ltd, Gordon House, Barrow Street Dublin 4, Ireland.
Further information can be found in the provider’s data protection information at the following URL: https://policies.google.com/privacy.
The service stores the following data in the browser’s local or session storage:
Name | Storage duration | Type | Purpose |
|---|---|---|---|
rc::a |
Permanent |
3rd-Party Local Storage |
Used to read and filter requests from bots. |
rc::c |
Session |
3rd-Party Session Storage |
Used to read and filter requests from bots |
Contact by telephone or e-mail
In accordance with legal requirements, we have provided a telephone number and an e-mail address on our website. The data transmitted via these communication channels is automatically stored by us in order to process your inquiries or to be able to contact you. This data will not be passed on to third parties without your express consent.
If contact is made by telephone or e-mail in connection with pre-contractual or contractual matters, the processing of your personal data is based on the legal basis of Art. 6 para. 1 lit. b GDPR. For all other forms of contact, we base the processing of your personal data on the legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.